We enhance Jira and Jira Service Management to run like a breeze, giving you user-friendly interfaces and powerful features. We're on a mission to simplify and supercharge your Atlassian experience 🚀
Integrate your Jira tickets with OpenAI for an improved user experience and decision-makingLearn More
Engage with your customers and employees by elevating the Jira Service Management portalLearn More
Share Customizable and rich SLAs in the Customer Portal in a variety of styles and configurations.Learn More
Allow Jira Service Management users to quickly comment on tickets with a click of a button!Learn More
Connect you Jira tickets to OpenAI to enhance your experience and make decisions faster 💪Learn More
Use the power of AI to enhance your Jira experience by wasting less time reading through overly large ticket details and comment conversations
Don't be worried about data security. All ticket data is kept for 30 days to monitor misuse - then it's destroyed
This is so much more than a TL;DR app. It is a highly configurable solution to help you gain important insights, identify next steps and much more
Enhance your portal experience with Portal Messages for JSM: Engage, Inform, Delight! 🤗Learn More
Effortlessly share insights, announcements and trivia to your customers and/or employees
Discover the potential of the admin console, empowering you to effortlessly add an array of custom messages with no limitations.
Add a bit of fun and knowledge to you portal with an array cringy jokes and fun facts
Quick user replies on your portal are one click awayLearn More
Enhance user engagement effortlessly by instantly accessing quick reply messages such as assistance, following up on existing tickets - and more - all at the user’s fingertips.
Enable your portal users to create their own personalised messages and conveniently save them for future use, tailoring their experience to their preferences.
Effortlessly streamline user access and permissions on the settings page by utilising Jira Groups and JSM Portals for access management.
Share Customizable SLAs with Customers and Take Control: Your Gateway to Seamless SLA Management and Customer Engagement.Learn More
Share SLAs in the Customer Portal to boost transparency with customers and portal users. Cherry-pick which SLAs are displayed and even give them unique names for clarity.
Display SLAs with progress bars, countdowns, and emphasize key details like start and end times. Customize colors for different states like "achieved," "in progress," and more.
Define precisely which portals and user groups have access to portal SLAs. Your data remains secure, ensuring it's only accessible and visible to authorized users.